Emelie Persson (SE/DK)
Operations & Consulting Lead
Brand Leadership Community
Emelie Persson is an experienced digital strategist and leader with a strong background in customer experience, service, digital marketing and organisational development. Through several leadership roles at Elgiganten, she gained extensive experience in leading teams, improving customer-facing operations and turning customer needs into stronger services and business outcomes.
Building on her education at IHM Business School, Emelie combines commercial understanding, people leadership and digital strategy with a highly practical approach to execution. Her experience spans strategy development, project management, campaign optimisation and customer-focused transformation, giving her a broad perspective on how organisations can connect people, processes, technology and data.
Emelie has also developed strong hands-on expertise in Piwik PRO, working with analytics and data activation to help organisations better understand customer behaviour and translate data into action. At Brand Leadership Community, she brings this experience into professional learning and leads the Piwik PRO masterclass, helping participants move beyond reporting and use their data to support more relevant customer experiences and better business decisions.