The missing pieces of the puzzle – enhancing ecommerce and digital B2B for business
With online sales at all time highs, fraud attempts and attacks up also up 30%. on average over the previous year.
As retailers and brands look to tap into the increased volume of online sales (due to the pandemic), there is both an opportunity and a need for these businesses to upgrade their technology infrastructure, both to remain competitive by enhancing the experience, but at the same time putting up safeguards against the increasing fraud and attacks.
Between Risk and Experience
It is in this cross section where customer experience meets risk, that the huge opportunity for optimization exists at the movement, since maximizing business also increases undesired attention from hackers and frauds.
What the Numbers Say
Statistics directly show that larger ecommerce sites are much more likely to be targeted. At the same time, the consumers and customers have significantly increased their expectation of rich media, page speed and reliability raising the bar for site performance.
About this Event
Join this event to dive into the balance between give and take for the right new version of digital business and ecommerce – for both B2B and B2C.
Performance, security and availability are critical foundational elements for eCommerce and online business.
To help explore this cross section we have gather a panel focusing on both supporting growth and utilising technology to deliver exceptional results. Our expert panel of advisors will explore considerations and technologies for configuring the best of breed technology stack for an optimal customer experience and ultimately creating an eCommerce channel that will lay the path for solid growth over the years.
Topics discussed include;
- Customer experience – The art of Page Performance
- The Speed vs. rich media balance
- Risk vs. Turnover – Optimising Fraud prevention
- Reliability & Stability – Always online through traffic surges and attacks
- Data integration – Connecting source for business outcome
- Web Platforms – Combining CMS, OMS & a Mobile First mindset