Stijn Ceelen

C-Level in Banking & WeathTech

Brand Leadership Community

Advisory Group Member
Head of the CxO Section

With a steadfast dedication to fostering employee satisfaction and championing customer-centric business approaches, Stijn’s journey in the financial services and wealth(tech) industry has been defined by creativity, innovation, and strategic insight. These strengths, deeply rooted in enhancing customer experiences and team dynamics, extend beyond the financial realm and can seamlessly be applied to diverse industries.

Over two decades, he has worked with brands such as KBC, Degroof-Petercam, NN Investment Partners, BinckBank and Saxo Bank. His trajectory has evolved from quantitative risk management to encompass pivotal leadership roles that have refined his strategic acumen. His contributions span relationship management, sales and marketing leadership, building employee-centric businesses and pioneering transformative value propositions with cross-functional teams.

He has recently joined the Brand Leadership Community and is heading up our CxO group.

See Stijn on Linkedin

Introduction from Stijn

I truly believe that authentic customer centricity transcends mere product-focused approaches. It involves delving deep into customer needs, addressing core challenges, and crafting holistic solutions. This conviction propels me to allocate resources thoughtfully, ensuring customer well-being is paramount. I’m committed to transforming standard transactions into lasting relationships, while also fostering collaborations to co-create comprehensive solutions.

I love to explore innovations by embracing novel alternatives when traditional solutions are absent. Relentless perseverance and valuing failures are my vital stepping stones to continue growing as a leader.

Leadership, in my view, is the bedrock of organizational success.

It’s about fostering a culture of collaboration, where every team member contributes to a shared vision. It all starts with fulfilling commitments to customers consistently and nurturing a sense of responsibility. It’s therefore key to cultivate the unique creativity and talents of each team member, embrace feedback for continuous refinement, and champion continuous learning and growth within the team.

Articles by Stijn

Building a Customer-Centric Business: A Three-Step Guide to Achieving Sustainable Success

November 13, 2023/0 Comments/in CxO, Latest Article, Leadership, Stijn Ceelen/by Stijn Celeen

In today’s fiercely competitive business landscape, customer-centricity is no longer an option but a necessity for sustainable success. To build a customer-centric business, you must follow a carefully crafted roadmap that spans three critical steps.

Bookings

Stijn is available as a speaker, advisor & masterclass trainer.

Contact jomar@brandleadership.community for booking details, pricing and availability.

STIJN CEELEN

Introduction from Stijn

Articles by Stijn

Building a Customer-Centric Business: A Three-Step Guide to Achieving Sustainable Success

Bookings

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